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It would be extremely frustrating if you cannot play back the important recorded videos, especially when there are incidents like thefts, burglaries or other crimes. So here we provide every possible solution to help yous fix CCTV security camera video playback error, and then that you tin can review the saved footage on all of your devices.

Table of Contents:
#ane. Prepare Camera Video Playback Fault on Smartphones
#2. Solve Video Playback Not Working on Computers
#3. Fix CCTV Camera Footage Playback Mistake on Browsers
#4. Tin can't Review the Videos of SD Card: Top Solutions
#5. Can't Play dorsum the Videos of DVR/NVR: Reasons & Fixes

When you want to find out solutions of security camera video playback mistake, the guidance is below:

Playback Fault	On smartphone/computer/browsers
How to Fix	Provide detailed solutions
Broswers	Google Chrome/Firefox/IE
Reasons & Fixes	On SD card/NVR/DVR

#i. How to Fix Video Playback Error on iPhone & Android Smartphones

Security camera remote playback with my phone not working, what should I do?

If the CCTV video playback on your mobile phones failed, y'all tin can try the below top 4 solutions.

Solution 1. Please bank check whether your iPhone or Android smartphones are connected to the Internet. If you connect your mobile phones to your home WiFi, make sure that your home router is continued to the network.

If yous use your mobile telephone 3G/4G cellular network to access the recorded footages, please cheque if your phone is interfered by other devices, or cannot be online due to the carrier.

Solution ii. Please use the customized app of your security cameras instead of the 3rd-party software.

Take Reolink app every bit an example. You can enjoy all of the advanced functions of the security cameras, including retrieving the recording footages, when using the Reolink app on your mobile phones.

Other tertiary-party viewing software may not exist completely uniform with your security cameras, which would not enable you to get access to your saved recordings.

Solution 3. Update your security camera app to the latest version to set up the camera footage video playback issue.

Solution 4. Check whether your security camera SD card or DVR/NVR HDD has recorded the footages.
If the SD card cannot be read by your security camera, your CCTV camera cannot record the motion videos when there are movement events.

Also, check if the HDD of your DVR/NVR is still performance or not. If the HDD is damaged, the videos cannot exist recorded for your playback.

The above solutions can fix your CCTV security photographic camera remote video playback fault, or CCTV video playback not working on your iOS & Android smartphones, including:

• iPhone SE, seven, 7 Plus, 8, 8 Plus, X, etc.
• iPad
• Samsung Galaxy & Note series
• Google Pixel series
• LG
• Ane Plus
• Huawei
• Sony
• Google Nexus

#ii. How to Solve CCTV Video Playback Fault on Your Mac & Windows Computers

There are several quick solutions to fix CCTV photographic camera video playback non working on your computers, laptops or Macs.

Solution 1. Make sure your Mac or Widows figurer is connected to the Internet if you admission the recorded videos remotely.

Solution ii. You should apply the customized client software to review the recorded footage instead of the third-political party software.

The customized customer software would work seamlessly with your security cameras, so you tin can play back the recorded videos smoothly without worrying about the compatibility issues between the 3rd-party software & the cameras.

Solution iii. Make sure yous've downloaded the latest version of CCTV playback & viewing client software.

Solution four. If you've downloaded the recorded videos from the SD card of the security camera, or from DVR/NVR, and can't play back with the security camera viewers on your computer, you lot can effort the below tips to solve the video playback error on your PC, Mac.

Here we accept VLC media as an instance.

Tip 1. Brand sure you've downloaded the latest version of VLC media player.

Tip 2. Bank check whether your security camera video file is compatible with VLC. If not, you'll need to catechumen the security camera recording format into the specific format, such as ".MP4″ supported by VLC.

This tip can help you troubleshoot the result of "playback failed for no matched record file".
Tip 3. Rename the file extension to .mpg and attempt playing it in VLC.

Hope the above tips have stock-still the outcome "Why can't I play my video clips in Windows media thespian". You can check more resource on how to play back videos in VLC here.

Solution v. Check whether your security camera SD bill of fare or DVR/NVR HDD has recorded the footages.
You can try the to a higher place solutions to set video playback non working on your computers or laptops, including:

• Windows 7, 8, x
• MacBook, Air, Pro
• iMac, Pro

#3. How to Fix CCTV Security Camera Video Playback Error on Browsers

When you apply browsers to access the cameras for video playback, you lot'll make utilize your viewing device, the Internet and your security camera all function smoothly.

If one party fails, you cannot become video playback of your security cameras. You can check the below piece of cake ways to fix "CCTV playback not working" issue.

Solution 1. Check if your devices are continued to the Internet. Without Internet connexion, yous cannot become CCTV remote recording playback.

Solution two. Double-check whether you've entered the correct IP address of your security camera.

Solution three. Upgrade your browsers to the latest version.

Solution four. Check whether your security camera SD menu or DVR/NVR HDD has recorded the footages.

You can use the to a higher place easy solutions to fix video playback error on most of the browsers, including:

• Google Chrome
• Firefox
• IE
• Microsoft Edge
• Safari

Fix. Fix. Save!

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#4. Video Playback Error on SD Menu Is Non Working: Reasons & Fixes

Why can't I see the video history subsequently inserting a micro SD carte?

If you cannot play back the recorded videos saved on the SD bill of fare of your security camera, the reasons typically lie in software and hardware parts.

For the software part, please check the to a higher place solutions to fix the bug.

For the hardware part (your security cameras with SD bill of fare), reasons typically include:

Reason i. Your security cameras with SD bill of fare lose connectedness to the power or network.

Solution 1. Check whether your security cameras are powered.

Solution 2. Restart your router.

Solution 3. Reboot your security camera.

Solution 4. Check if the wires connecting your cameras to the router are in good conditions (if you accept PoE or analog security cameras).

Reason 2. The SD card of your security camera is undetected or damaged.

Solution ane. Delight pull out the SD card from your security camera, and insert information technology back to see if the Micro SD card is detected by your photographic camera.

Solution 2. Alter another SD card.

Reason 3. The video file gets damaged.

Video files would be damaged for many reasons. In some cases, the video files will be damaged during the importing process. Y'all might effort the third-party software that supports surveillance photographic camera video recovery.

Reason 4. The old firmware of your security cameras would have problems for the CCTV video playback.

Solution: Upgrade your security cameras to the latest firmware version.

Security camera video playback enables you to review the important events, especially the crimes. That'due south the main reason why you should attempt these useful solutions to fix video loss error.

You tin can watch the video beneath to see how the security photographic camera Reolink RLC-410W caught the automobile theft in the act.

#5. Video Playback Error on HDD of DVR/NVR: Reasons & Fixes

Same as the video playback error on SD carte of security cameras, the reasons of CCTV DVR/NVR playback not working also lie in the software and hardware parts.

For the software part, refer to the above solutions to fix the issue.

For hardware part, you tin can troubleshoot CCTV DVR/NVR system footage playback issues with the below solutions.

Earlier you dive into the troubleshooting, you should cheque the reasons why video playback is not working.

Typically, the reasons for DVR/NVR video playback error include:

Reason ane. Your NVR/DVR loses connections to the power or network.

Solution one. Fix the loose wire connection and change the faulty erstwhile ability or network cables.

Solution two. Make sure your NVR/DVR has stable network connection with your road when you get remote video playback.

Solution 3. Restart your router, and cheque if your NVR/DVR can be connected to the Net smoothly.

Solution 4. Reboot your NVR/DVR.

Reason two. The HDD of your DVR/NVR is undetected or damaged.

Solution: If the pre-installed HDD is damaged, you can install an external hard disk drive via e-SATA to store videos, so you can fix the "DVR/NVR no available HDD for recording" issue.

Reason 3. The NVR/DVR loses connection with the cameras.

If the connection between the NVR/DVR and cameras is unstable or cut, the videos captured past the cameras would non exist stored on the HDD of the DVR/NVR. Thus you can't play dorsum the recordings.
You tin try the following solutions to solve "CCTV playback failed" issues.

Solution 1. Prepare the lose wires connection between your cameras and DVR/NVR to fix the "CCTV not recording" problem.

Solution two. Connect your cameras to dissimilar ports on your DVR/NVR to fix "unable to playback recordings from DVR/NVR".

Reason 4.The video file gets damaged.

Video files would exist damaged for many reasons. In some cases, the video files will be damaged during the importing process. Yous might attempt the third-party software that supports surveillance photographic camera video recovery.

Reason 5. The one-time firmware of your DVR/NVR would concord you lot back from reviewing the recorded footage.

Solution: Upgrade the firmware of your DVR/NVR. Regular firmware update can tackle the video playback issues and let your security camera system run smoothly.

No affair what brands and types of CCTV security cameras & DVRs/NVRs you are using, be it — Swann, Floureon, Hikvision, Geovision, Qvis, Vista, ZOSI, Annke, Dahua, etc., you tin fix the "CCTV video playback not working" issues with the above solutions.

Got bumped by a lot of forum OPs, who asked about the solutions to video playback fault, we've listed the questions beneath. Questions include:

• Hikvision DVR playback failed.
• Swann DVR playback not working.
• I tin't play my videos just recorded.
• Live view and playback filed with Safari browser.
• Playing back video files from Hikvision NVR failed. I tin't seem to play back the files I download from my Hikvision NVR.
• Hikvision remote playback not working.
• LaView playback failed.
• Hikvision NVR displays "No record file" during playback.

If you have the same questions on CCTV surveillance camera playback as the above listed bug, yous can troubleshoot the problems with the to a higher place detailed solutions. You tin besides check more insights almost video loss on security cameras here.

If you have other questions, delight leave them in the comment below!

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Source: https://reolink.com/cctv-security-camera-video-playback-error/

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